Mercure Hotel Berlin City

I recently stayed at the Mercure Berlin City Hotel and was impressed by their thoughtful approach to inclusion and accessibility. As someone who uses a wheelchair, I truly appreciated the spacious, disabled-friendly room I was allocated. It was designed with care, featuring ample space for easy mobility and an extra bed, presumably for an assistant, which adds a practical touch for travelers needing support. One of my favorite amenities was the tea-making facility in the room—nothing beats a warm cup of tea after braving the chilly winter weather! The assistant on-site went above and beyond to ensure my comfort throughout my stay, which made all the difference. The hotel's location is another highlight. Its proximity to the train station and various public transport options makes it incredibly convenient for exploring the city. I highly recommend Mercure Berlin City Hotel for anyone looking for an inclusive and comfortable place to stay in Berlin. Their commitment to accessibility and guest comfort is commendable!

The hotel was in a perfect spot for those people who use public transportation. There was a main streetcar stop right in front of the hotel and getting around town with public transportation was super easy. The staff were friendly and always smiled in the lobby. The elevators were readily available and the room we selected was decent. The room was quiet when the window was shut.

Location

Staff were very kind and helpful. Great location for public transport.

Room size was decent. They dont have mini bar which is still okay. The location was awesome. The tram stop is just in front of the hotel and U bahn station also like a 1 min walk. Also its just 2 tram stops from Berlin Central train station. So accessibility wise, it gets full credit. They let us checkin an hour early.